The importance of customer service

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Joining Lisa in this seventh episode is Anthony Cox, Vice President, Customer Support at Bombardier.

Anthony gives an overview of Bombardier’s worldwide after-sales support network and explains which type of services are offered in Bombardier’s world-class service facilities.

He also explains how Bombardier has taken support to the next level with the Smart Link Plus program.

Anthony also details how Bombardier technicians are ready to be dispatched anywhere in the world to make sure the aircraft is back in the air as soon as possible on the rare occasion unscheduled maintenance is required.

Anthony concludes by highlighting the advantages of having the maintenance done by the OEM.

For more information on Bombardier’s customer experience and all that it implies, download the brochure.

Learn more about Bombardier’s industry-leading portfolio of business jets.

Or reach out to the Bombardier sales team, who will be happy to answer any of your questions.

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